Privacy Policy

Last updated: January 2024

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: we're architects, and just like we're transparent about our design process, we wanna be straight-up honest about how we handle your info.

At Ignar Quinthale Architects, we're committed to protecting your personal information. This isn't just legal jargon - it's about building trust the same way we build spaces. We only collect what we actually need, and we don't mess around with your data.

What Information We Collect

When you reach out to us or use our website, we might collect a few different types of info:

Personal Details

Your name, email address, phone number, and mailing address. Pretty standard stuff when you're inquiring about a project or scheduling a consultation. We're not gonna ask for your social security number or anything weird like that.

Project Information

Details about your property, project requirements, budget ranges, timelines - basically everything we need to understand what you're hoping to build or renovate. This helps us figure out if we're the right fit for each other.

Technical Data

IP addresses, browser types, device info, and how you navigate our site. This is mostly automated stuff that helps us keep the website running smooth and figure out what pages people actually look at.

How We Use Your Information

We're not in the business of hoarding data - we actually use what we collect. Here's what we do with your info:

Project Communication

Responding to your inquiries, sending project updates, sharing design concepts, and keeping you in the loop throughout our work together.

Service Delivery

Actually doing the work you hired us for - creating designs, managing projects, coordinating with contractors, all that good stuff.

Website Improvement

Making our site better based on how people use it. If everyone's bouncing off a particular page, we'll probably redesign it.

Legal Compliance

Meeting Canadian privacy laws and professional architectural standards. Gotta keep things above board.

Who We Share Your Data With

We're pretty protective of your info, but sometimes we gotta share it with others to get the job done:

Project Partners

Engineers, contractors, consultants - basically the team we work with to bring your project to life. They only get what they need to know for their specific part of the work.

Service Providers

Companies that help us run our business - email hosting, cloud storage, accounting software, that kind of thing. They're all bound by confidentiality agreements.

Legal Requirements

If we're legally required to share info - like court orders or regulatory requests - we'll do it. But we're not just handing over your data willy-nilly.

Cookies and Tracking

Yeah, we use cookies - and no, not the chocolate chip kind (though those are great too). These are tiny data files that help our website remember you and work properly.

We use 'em for stuff like keeping you logged in, remembering your preferences, and understanding which parts of our site get the most traffic. You can disable cookies in your browser settings, but heads up - some features might not work as smoothly.

We're not using crazy tracking tech to follow you around the internet. That's just not our style.

Your Rights

Under Canadian privacy law (PIPEDA, if you wanna get technical), you've got some solid rights when it comes to your personal info:

1
Access Your Data

Ask us what personal info we've got on file about you. We'll send you a copy within a reasonable timeframe.

2
Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it. We want accurate records anyway.

3
Delete Your Information

Request deletion of your data. We'll do it unless we've got a legitimate reason to keep it (like ongoing projects or legal requirements).

4
Withdraw Consent

Change your mind about how we use your data. Just know that this might affect our ability to provide certain services.

Data Security

We take security seriously - maybe not Fort Knox level, but pretty darn close for an architecture firm. We use industry-standard encryption, secure servers, and regular backups.

That said, no system is 100% bulletproof. We do our best to protect your info, but we can't guarantee absolute security. If there's ever a breach that affects your data, we'll let you know ASAP and explain what happened.

How Long We Keep Your Data

We don't keep your info forever - that'd just be weird and unnecessary. Here's generally how long we hold onto different types of data:

  • Active project files: Duration of the project plus 7 years (that's the professional standard for architectural records)
  • Inquiry information: If you don't become a client, we'll keep it for about 2 years then delete it
  • Marketing communications: Until you unsubscribe or ask us to stop
  • Website analytics: Typically aggregated and anonymized after 26 months

Questions or Concerns?

If you've got questions about this privacy policy, wanna exercise your rights, or just need to talk to someone about your data, we're here. Seriously - we'd rather you ask than worry about it.

Get in Touch

Email:

studio@ignarquinthale.info

Phone:

(416) 555-0847

Mail:

425 Adelaide Street West, Suite 702
Toronto, ON M5V 3C1
Canada

Policy Updates

We might update this policy from time to time - privacy laws change, our practices evolve, you know how it goes. When we make significant changes, we'll post the updated version here and update the date at the top. For major changes, we'll probably shoot you an email too.